Legal notice

1. General information

In compliance with the applicable regulations on information society services, e-commerce, and consumers and users, users are informed of the identifying details of the owner of this website.

Trade name: Mimavia
Website: www.mimavia.com
Owner: Pablo Obregón Ceballos
Registered address: Avenida de la Constitución Española, 09007 Burgos, Burgos, Spain
Email: info@mimavia.com

Activity: Online sale of baby carriers, walking harnesses and other products related to parenting, family care and everyday wellbeing.

This website is operated under the trade name Mimavia and its purpose is to provide information about our products, allow their online purchase, and provide customer service relating to orders, payments, shipping, returns, warranties and commercial enquiries.

2. Purpose of the website

The Mimavia website allows users to access information about our products, available designs, promotions, purchase conditions and commercial policies, as well as to place orders online.

Accessing, browsing and using this website confers the status of user and implies acceptance of this Legal Notice and, where applicable, the Terms of Service, the Privacy Policy, the Cookie Policy, the Shipping Policy and the Refund, Returns and Warranty Policy.

When a user makes a purchase, they will also be bound by the commercial conditions shown to them before confirming the order.

If the user does not agree with these conditions, they must refrain from using the website or making a purchase.

3. International scope

Mimavia may allow access to the website and the placing of orders from various countries, provided that carrier service and sale are available for the address given by the customer.

This Legal Notice applies to all users who access the website, regardless of the country from which they do so, without prejudice to the mandatory legal rights that may apply to them under the legislation of their country or region.

In the event of a conflict between this Legal Notice and a mandatory consumer protection rule applicable to the user, that mandatory rule shall prevail.

4. Website terms of use

The user agrees to use the website in a lawful and responsible manner and in accordance with good faith, applicable law, public order and these terms.

It is prohibited to use the website to:

• Carry out unlawful or fraudulent activities or activities contrary to good faith.
• Introduce viruses, malware, harmful code or any system that may affect the operation of the site.
• Gain unauthorized access to systems, data or restricted areas.
• Carry out mass data extraction, scraping, spam or unauthorized automated use.
• Impersonate another person or provide false data.
• Infringe the intellectual property, industrial property, privacy, honor or image rights of third parties.
• Damage, overload, alter or impair the correct operation of the website.
• Use the store to place fraudulent orders or to use unauthorized payment methods.

Mimavia reserves the right to block access to the website, cancel fraudulent orders or take appropriate measures when it detects improper, unlawful use or use contrary to these terms.

The cancellation of an order will not affect the legal rights of the consumer, nor will it be carried out for discriminatory reasons or reasons contrary to applicable law.

5. Intellectual and industrial property

The contents of the website, including texts, photographs, videos, designs, logos, icons, graphics, structure, code, color combinations, trade names, trademarks, slogans and other visual or technical elements, are owned by Mimavia or used under license, authorization or sufficient rights.

Their reproduction, distribution, public communication, transformation, downloading, copying, commercial exploitation or any other unauthorized use is prohibited, except in cases permitted by law or with the prior written authorization of Mimavia.

Access to the website does not grant the user any intellectual or industrial property rights over the brand, logo, contents, design or materials of Mimavia.

Trademarks, names, logos or contents belonging to suppliers, platforms, applications or other third parties will remain the property of their respective owners.

6. Responsibility for website information

Mimavia works to ensure that the information published on the website is clear, up to date and correct.

However, typographical errors, inaccuracies, changes in availability, technical modifications, product updates, price variations or content pending update may occur.

Mimavia may correct, modify or update the website information when necessary, always respecting the conditions accepted by customers on already-confirmed orders and their legal rights.

Product images are for informational and commercial purposes. Colors may vary slightly depending on the screen, settings, lighting or device used by the user.

There may also be small variations in manufacturing, printing, pattern placement or finish that do not affect the essential characteristics or the functioning of the product.

7. Product use and characteristics

The information published about the product, including materials, measurements, maximum permitted weight, fitting instructions and usage recommendations, must be reviewed before using the product.

The customer agrees to use it following the instructions provided, respecting the limits of weight, age, development, position and use indicated on the product page or in its instructions.

The product does not replace adult supervision and must not be used for purposes other than those for which it was designed.

Nothing in this section limits Mimavia's legal liability where the product is defective, unsafe, does not match what was advertised, or causes harm for reasons attributable to the product or the seller.

8. Purchases, orders and commercial conditions

Purchases made through the website are governed by the Terms of Service, the Shipping Policy and the Refund, Returns and Warranty Policy published in the store.

Before completing a purchase, the customer must review:

• The selected product.
• The design or variant.
• The number of units.
• The total price.
• The currency used.
• The shipping address.
• The payment method.
• The estimated delivery times.
• Any other condition shown during the checkout process.

The customer is responsible for providing truthful, complete and up-to-date information.

Mimavia will not be liable for incidents caused exclusively by incorrect, incomplete or outdated data provided by the customer, without prejudice to the help we may provide to try to resolve the incident.

Mimavia may cancel orders where there is a manifest pricing error, product unavailability, impossibility of shipping, reasonable suspicion of fraud or inability to confirm payment. In that case, the customer will be informed and any amounts paid will be refunded where appropriate.

9. Third-party links and services

The website may contain links, applications, tools or integrations from third parties, including:

• Payment platforms.
• Logistics operators.
• Social networks.
• Analytics tools.
• Review applications.
• Customer service systems.
• Services offered through Shopify.

Mimavia does not control the content, availability, operation, terms or privacy policies of these external services.

Access to and use of third-party services will be subject to their own legal terms, without prejudice to the liabilities that legally correspond to Mimavia as seller.

10. Shopify platform

The Mimavia online store is hosted on Shopify, a platform that makes it possible to operate the website, display products, process orders, integrate payment methods and provide e-commerce technology services.

The sales relationship for the product is established between the customer and Pablo Obregón Ceballos, owner of Mimavia, unless expressly stated otherwise during the checkout process.

Shopify is not the seller of the product nor directly responsible for its preparation, delivery, return or warranty, without prejudice to any liabilities that may correspond to it for the technology or payment services it provides.

11. Personal data protection

The processing of the personal data of users and customers is governed by the Privacy Policy available on the website.

Mimavia will process personal data in accordance with applicable regulations, including the General Data Protection Regulation and, in Spain, Organic Law 3/2018.

In the Privacy Policy the user can find information about:

• The identity of the data controller.
• The data processed.
• The purposes of the processing.
• The legal bases.
• The recipients.
• International transfers.
• Retention periods.
• The rights of data subjects.
• How to exercise those rights.

12. Cookies and similar technologies

This website may use first-party or third-party cookies and similar technologies to enable its operation, retain preferences, analyze traffic, personalize content or measure the effectiveness of campaigns.

The use of cookies is governed by the Cookie Policy available in the store.

The user may accept, reject or configure non-essential cookies through the corresponding banner or settings panel.

Rejecting non-essential cookies will not prevent basic browsing or the completion of a purchase, unless a specific function legitimately depends on a technology requested by the user.

13. Website availability and operation

Mimavia strives to keep the website available and operating correctly.

However, access could be temporarily interrupted due to maintenance, updates, technical faults, Shopify incidents, connectivity problems, actions by third parties or force majeure circumstances.

Mimavia does not guarantee uninterrupted availability of the website but will strive to resolve incidents within a reasonable time.

14. Exclusion and limits of liability

Mimavia will not be liable for damages arising exclusively from:

• Improper use or use contrary to the website's instructions.
• Fraudulent actions by the user.
• Errors or interruptions caused by external providers.
• Problems arising from the user's device, browser or connection.
• Unauthorized access caused by reasons beyond Mimavia's reasonable control.
• External content or services linked from the website.
• Use of the product contrary to its instructions, warnings or clearly communicated limits.

None of the above limits the consumer's legal rights or excludes liabilities that cannot be legally excluded or limited.

15. Amendments to the Legal Notice

Mimavia may modify this Legal Notice to adapt it to regulatory, technical, commercial, operational changes or changes related to the operation of the website.

The version in force will be the one published on this page at any given time.

Amendments will not apply retroactively to already-confirmed orders, nor will they reduce the rights acquired by the customer under the conditions accepted at the time of purchase.

Where an amendment legally requires a specific communication or consent, the corresponding mechanisms will be used.

16. Applicable law and jurisdiction

This Legal Notice will be governed by Spanish law, without prejudice to the mandatory rights that may apply to the consumer under the legislation of their country or region.

In the event of a conflict, the parties will first try to resolve it amicably by contacting:

info@mimavia.com

Where the user is a consumer, disputes will be submitted to the courts and tribunals that are competent under consumer protection regulations.

Where the user acts as a business, professional or non-consumer, the parties will submit to the courts and tribunals of Burgos, Spain, unless a mandatory rule provides otherwise.

17. Contact

For any query relating to this Legal Notice, the website, the products, orders, payments, shipping, returns or warranties, you can contact us via:

Mimavia
Owner: Pablo Obregón Ceballos
Email: info@mimavia.com